No Refund Policy

Anon Yeti does not issue refunds of any kind. We do not return money to your card, PayPal account, crypto wallet, or any other payment method, and we do not convert your wallet balance back into cash.

Every product we sell is a digital good. Once credentials or access details have been delivered, they cannot be returned or un-seen, so the sale is final at the moment of delivery — without exception.

If something is genuinely wrong with your order, we make it right in one of two ways — in this order:

1. Replacement or product swap — we replace the faulty item, or swap it for a different product of equal value.
2. Store credit — if we cannot replace or swap it, we credit the amount to your wallet balance.

Cash back is never one of the options.

If a product cannot be replaced with the same item, you may swap it for any other product of equal value from our store. If the item you pick costs more, you pay the difference. If it costs less, the remainder stays on your wallet as store credit.

Store credit is added to your wallet balance and can be spent on any product in the store, at any time. It does not expire. Store credit is not withdrawable and cannot be transferred or converted back into money.

Every product includes a warranty for the period stated on its product page. If your product stops working within that warranty period, open a claim:

1. Open a support ticket from your dashboard or the live chat
2. Include your order ID and a description of the issue
3. Our team verifies the claim and issues a replacement, swap, or store credit

We aim to resolve all claims within 24 hours.

No replacement, swap, or credit is given when:

• You changed your mind after the product was delivered
• You bought the wrong product, or a product you do not know how to use
• You shared the credentials with a third party, causing account issues
• You changed the account password or details and then lost access
• The warranty period stated on the product page has expired
• The product is being used in a way the product page does not support

Because there are no refunds, please buy only if you know how to use the product. Read the product description, delivery time, and warranty period carefully before ordering — and if anything is unclear, ask us before you pay. Our team answers pre-sales questions through the Support Center and on Telegram. Not knowing how to use a product is not grounds for a claim.

Opening a chargeback or payment dispute instead of contacting us is treated as a breach of these terms. It will result in your account being suspended and any remaining wallet balance and pending claims being forfeited. Always contact support first — we resolve genuine issues quickly.

Contact us through the Support Center with your order ID and a detailed description of the issue. Requests for a cash refund cannot be actioned; we will offer a replacement, a swap, or store credit.